Frequently Asked Questions

We usually provide quotations within 12-24 hours for standard Aluminum Composite Panel products. For custom specifications such as special colors, sizes, or fire-rated grades, response time may vary depending on the request.

For urgent inquiries, contact us via WhatsApp or email.

Our standard MOQ for regular colors is usually 300 sqm or 100 sheets per color. For custom colors, finishes, or special specifications, the MOQ depends on the specific product requirements and order details.

If you are not sure about the MOQ for your request, send us the color, thickness, size, and quantity for confirmation.

Yes, we can provide sample pieces for standard colors. Shipping cost is usually collected from the buyer. For custom colors or special finishes, sample timing and charges depend on the specific request.

You can contact us for available sample options before placing a bulk order.

Yes. We offer OEM and ODM support for custom panel thickness, aluminum thickness, colors, finishes, protective film, and packaging based on project or market requirements.

Production timing for custom orders depends on the final specifications and sample confirmation.

We offer PE, fire-retardant, and project-based fire-rated options such as B1 and selected A2 solutions depending on the application, project requirements, and target market. Available grades, test reports, and certification support depend on the product and destination market.

Please confirm your required fire standard with our team before ordering.

Quality control includes raw material inspection, in-process checks, color and surface inspection, peel strength and thickness checks, and final inspection before shipment. Batch-based production and order confirmation help us keep product consistency for project orders.

Third-party inspection can also be arranged upon request.

As a direct manufacturer, we aim to provide competitive pricing based on product type, coating, thickness, quantity, and destination. The best way to compare pricing is to send us your required specifications and order quantity.

Send us your specifications for an accurate quotation.

Yes, we work with distributors, wholesalers, and project buyers in different markets. Support may include product recommendations, sample support, quotation support, and OEM or packaging options depending on the cooperation model.

If you are looking for long-term supply cooperation, contact us with your market and product requirements.

Lead time depends on color, finish, quantity, and production schedule. For regular colors, production is usually around 15-20 days. Custom colors or special specifications may require more time depending on the order details.

Please confirm the current lead time with our team when placing your order.

We can provide supporting certificates and test reports such as ISO management certifications, CE-related documents, and selected SGS or fire-rated test reports depending on the product. Available documents may vary based on the product type and project requirements.

Tell us your target market or project standard, and we will confirm the available documents for your request.

PVDF coating is generally recommended for exterior use because of its better weather resistance and color durability. PE coating is commonly used for interior decoration, signage, and projects where cost control is important. The right choice depends on the application, budget, and project requirements.

Tell us your application and service conditions, and we can help recommend a suitable option.

Common payment terms are based on the order type, cooperation stage, and destination market. T/T is commonly used, and other terms may be discussed depending on the order details and cooperation history.

Please confirm payment terms with our team when your quotation is issued.

Panels are normally packed with protective film and export packing suitable for container shipment. Packing methods may include pallets or crates depending on the product, size, and shipping requirements.

If you need special packing or private label packing, please confirm it before production.

Before ordering, we mainly provide product information, technical data, sample support, and basic application advice related to material selection and supply. We focus on material supply support rather than on-site installation services.

Send us your application and specification requirements, and we will recommend suitable product options.