Privacy Policy of Shanghai Aludream Building Material Co., Ltd.

1. Information We Collect

We may collect the following personal and business contact information when you visit our website, submit an inquiry form, request a quotation, contact us by email, or communicate with our sales team:

• Full name
• Company name
• Position or job title
• Email address
• Phone number
• Country and location
• Inquiry content, including project details, product specifications, quantity, application, and delivery requirements

2. How We Use Your Information

We use the information you provide for legitimate B2B communication and service purposes, including:

• Responding to your inquiries and providing quotations
• Sending product samples, catalogs, specifications, certificates, or technical information
• Following up on projects, orders, and customer service requests
• Providing suitable product recommendations based on your project requirements
• Conducting statistical analysis to improve our website, products, and services
• Complying with applicable legal, accounting, or regulatory requirements

3. Cookies and Third-Party Tools

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and measure marketing effectiveness.

We may use third-party tools, including Google Analytics and Google Ads conversion tracking, to understand website traffic, inquiry sources, and advertising performance. These tools may collect information such as pages visited, browser type, device type, approximate location, and interaction data.

A cookie banner may be displayed on our website to request your consent where required. You may manage or disable cookies through your browser settings or the cookie banner options.

4. Data Sharing and Security

We do not sell your personal information. We do not share your personal or business contact information with third-party marketing companies for their independent marketing purposes.

Your information may be accessed only by authorized personnel who need it to respond to inquiries, prepare quotations, arrange samples, support projects, or provide customer service. When necessary, limited information may be shared with trusted service providers, such as website hosting providers, analytics platforms, email service providers, or logistics partners, only for business operation purposes.

We take reasonable technical and administrative measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access control, secure data storage, internal management procedures, and regular review of data handling practices.

5. Data Storage and Retention

We store personal and business contact information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including quotation follow-up, project communication, customer service, business records, and legal compliance.

If your information is no longer required, we will delete it or take reasonable steps to prevent further use, unless retention is required by law or necessary for legitimate business records.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw consent for marketing communications where applicable.

• Request a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or business record requirements
• Opt out of non-essential marketing communications

To exercise these rights, please contact us using the email address listed below.

7. International Users

As we serve international B2B customers, your information may be processed or stored in different countries or regions where our business operations, website service providers, or communication systems are located. We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or legal requirements. Any updates will be posted on this page with the latest effective date.